Londoners narrate free Elizabeth line station audio guides

From: Transport for London
Published: Thu Apr 13 2023


Free audio guides about central section Elizabeth line stations now available to download

  • Informative short guides are accessible by scanning a QR code inside each of the 10 stations
  • Among the narrators are MOBO Award-winning rapper Guvna B, actor Scott Maslen and the daughter of Paddington Bear's creator

Transport for London (TfL) today launches a set of free audio guides about the 10 stations that make up the central section of the Elizabeth line. The informative three minute guides cover each station's art, architecture and more, and are accessed by simply scanning a QR code featured on a poster within each station.

Each guide is narrated by someone who has a long-standing link with the local area. MOBO Award-winning rapper Guvna B, who was born and grew up in Custom House, voices its station guide; the Paddington station guide is voiced by author Karen Jankel, the daughter of Paddington Bear creator Michael Bond; well-known British actor Scott Maslen was born in Woolwich and narrates its station guide. The Whitechapel guide, narrated by Customer Service Supervisor at the station Neil Dalton, is available in Bengali and English, and references the bilingual Bengali signage at its entrance that was installed in recognition of the local Bangladeshi community.

By listening to an audio guide while walking through a station, Londoners and visitors will discover things that they might have missed or simply taken for granted. Facts include:

  • The interior of Paddington station is long enough to house the Leadenhall Building on its side, the building also known as 'The Cheesegrater'
  • Liverpool Street station has the shortest escalator on the Elizabeth line at 18.5 metres long
  • Tottenham Court Road station is home to the Elizabeth line's only curved platform in the central section

Nearly a year on from the opening of the transformational Elizabeth line. More than 100 million passenger journeys have been made since its launch in May 2022, around half of which were carried out in the central section between Paddington and Abbey Wood. On Sunday 21 May, TfL will introduce the final version of the Elizabeth line timetable as planned.

The central section Elizabeth line stations combined have a capacity to accommodate more than 290,000 customers every day. This allows customers, including those with mobility requirements, to access one of the busiest cities in the UK with more ease than ever before.

Emma Strain, Customer Director at Transport for London, said:

'We are delighted that some incredible Londoners have lent their voices to this series of free audio guides. The Elizabeth line has transformed travel in London and beyond, and these guides offer a great way to find out more about the central section stations' art, design and much more. We hope that Londoners and tourists will visit all 10 stations and listen to the full set on their travels.'

Deputy Mayor for Transport, Seb Dance, said:

'The transformational Elizabeth line continues to go from strength to strength, with hundreds of thousands of people enjoying the speedy and reliable trains each day. With these new, free audio guides Londoners and visitors can discover brand new insights about the 10 stations that make up the central section of the railway, narrated by remarkable Londoners with a long-standing link to the local area. I encourage everyone to give the new audio guides a go and learn all about these incredible stations, from their history, to their art and design.'

Guvna B, who narrates the Custom House audio guide, said:

'I was born and bred in Custom House, it's the place I call home. I grew up around working class English people as well as first-generation Brits from Africa, the Caribbean, Europe and Asia. We were all so different but our differences united us and that's the beauty of this place.'

Karen Jankel, who narrates the Paddington audio guide, said:

'Since I was born two months before my father's first book was published, Paddington has always been a very important part of my life, not just the bear but also the station which has great significance for our family. So I considered it a great honour to be asked to narrate the audio guide for the Paddington Elizabeth Line station.'

For more information, visit https://tfl.gov.uk/elizabeth-line-audio

Notes to editors:

Audio guides are available at the following Elizabeth line stations - look out for the posters that have the headphone symbol:

  • Abbey Wood - voiced by Lindsey Weaver, Partnerships and Activity Manager for Lesnes Abbey Woods. The poster can be found displayed at the front of the station poster display board by WH Smith
  • Bond Street - voiced by Anu Kathuria, manager of Pali Kitchen. The poster can be found on a customer information board at the Hanover Square entrance
  • Canary Wharf - voiced by Julie Dang, Corporate and Social Responsibility Manager for Canary Wharf Group. The poster can be found by the station lift to get to and from Crossrail Place
  • Custom House - voiced by Guvna B, rapper and author. The poster can be found on the right hand side wall when entering the station next to the accessible toilet and baby change room
  • Farringdon - voiced by Paul Martinelli, owner of P J Martinelli Ltd in Smithfield market. The poster can be found on the wall by the seating area under the departure screens at the entrance of Farringdon Elizabeth line station
  • Liverpool Street - voiced by Melanie White, Director of Brick Lane's Beigel Shop. The poster can be found in the Moorgate ticket hall to the left of the Help Point
  • Paddington - voiced by author Karen Jankel, who is the daughter of Paddington Bear creator Michael Bond. The poster can be found to the right of the ticket machines in the ticket hall at Paddington Elizabeth line station
  • Tottenham Court Road - voiced by Sophie Rowland, Theatre Manager for the Dominion Theatre. The poster can be found at Exit 1 directly opposite the escalators
  • Whitechapel - voiced by Neil Dalton, Customer Service Supervisor for Whitechapel station. The poster can be found on a Customer Information Board in the main station concourse area
  • Woolwich - voiced by Scott Maslen, actor. The poster can be found on the right hand side brick wall when entering the station
Company: Transport for London

Visit website »